Privacy Policy
Last updated: October 27, 2025
At Calibrate, we take your privacy seriously. Our Privacy Policy is designed to ensure that we are fully HIPAA Compliant at all times. This Privacy Policy explains how we access, use and share your personal data. By accessing or using our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you consent to our collection, use and sharing of your information as described in this Privacy Policy.
Your use of Calibrate's Services is subject at all times to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions assigned in the Terms of Use.
What this Privacy Policy Covers
This Privacy Policy covers how Calibrate Health, Inc. and its affiliated entities (collectively “Calibrate”) may access, use and share your Personal Data when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations.
This Privacy Policy does not cover the practices of third parties and/or companies that Calibrate doesn’t own or control or people we don’t manage. This Privacy Policy also does not cover Protected Health Information (as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and HIPAA Privacy Rule) collected by the Practice (as defined herein) and providers with whom Calibrate contracts to facilitate medical visits through the Calibrate platform. Calibrate currently contracts with these medical groups (the “Practice”), however, the medical groups we contract with may change from time to time. The Calibrate Notice of Privacy Practices describes how Calibrate and the Practice may use and disclose your Protected Health Information. If you do not agree to those terms, which are available here, you should not access or use Calibrate services.
Personal Data
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
Our Business Purpose for Collecting Personal Data
Providing and Customizing our Services
- Creating and managing your account or other user profiles.
- Processing orders or other transactions; billing.
- Providing you with the products, services or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics and product development.
- Personalizing the Services, website content and communications based on your preferences.
- Doing fraud protection, security and debugging.
- Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).
Providing and Customizing our Services
- Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Calibrate or the Services.
- Sending emails and other communications according to your preferences or that display content that we think will interest you.
Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
- Protecting the rights, property or safety of you, Calibrate or another party.
Enforcing any agreements with you.Responding to claims that any posting or other content violates third-party rights. - Resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without updating this policy.